FREQUENTLY ASKED QUESTIONS
Frequently asked questions
How are the masks made?
Each masks are hand cut and sewn with printed patterned fabrics with inner premium cotton or muslin lining.
Can i customise an order?
Unfortunately no you can't but we hope to add the choice to get a custom order soon... so stay tuned!
Do you have sizes for your mask
The mask size is stated in each product picture and discription and fits both males and females. The elastic ear loops are also adjustable and removable to fit individual preferences and size. Suitable for: Most adult males & females (not recommended for males with larger faces).
Can I ask about mask care?
Wash your mask after every use. Handwash in warm water. Do not bleach or tumble dry. Do not iron or dry clean. If need be, reshape while the mask is damp.
Does the mask have a filter pocket?
Yes! The filter pocket is made from premium cotton/muslin that can fit loose PM 2.5 filter sheet or your own disposable mask for filter options.
Can I ask about refunds, exchanges?
Unfortunately, no exchange or refunds will be accepted due to hygiene reasons. Please do consider carefully before purchase.
Can I ask about shipping?
We only ship to Singapore at a flat fee of $4 for trackable shipment.
Can I ask about refunds?
Can I ask about the preventive measures arranged for the workshops?
How often will these workshops run?
We will open workshops based on interests, so it depends on public interests. We are still in the midst of planning for future activities, so stay tuned!
Are you able to organise a private workshop for me?
Definitely! Do let us know what you need and we will see if we can work something out for you!